Make sure that your Mac has a working and stable internet connection. the installer needs the internet to get firmware and other information specific to your Mac. It is checked off (or ON) in my system preferences and I've restarted my laptop twice. Everything looks great but my touch ID is not working at all. I just updated the operating system software from Mojave to Big Sur. The other solutions here are organized starting with the easiest. Level 1 4 points Touch ID not working after Big Sur Update Hi folks, I have a 2019 MacBook pro with all the bells and whistles. So, if you have not updated your system for a long while, now is the time to do so. For Magic Keyboard with Touch ID, turn your keyboard off and on, then connect your keyboard to your Mac with the USB to Lightning cable. After you turn Magic Keyboard off then on, Touch ID may be unavailable for up to 10 seconds. If the message says that your Mac doesnt have enough storage space, learn how to free up storage space. As we mentioned above, the Touch ID feature will only work on macs with a build of Big Sur 11.4 or greater.Try to add a different fingerprint. Choose Apple menu > System Settings (Or System Preferences), click Touch ID & Password, then click Add Fingerprint.Choose Apple menu > System Settings (or System Preferences), click Touch ID & Password, then turn on the setting to use Touch ID to unlock your Mac.Click Login Options, then make sure that Automatic login is off. Copy the following and press Return: sudo tccutil reset Accessibility When prompted, enter your administrator password to approve the. And rightfully so, at that point there is no Touch ID device to use. Open the Terminal app, found in Applications > Utilities. Any idea what may be going on OS - macOS Big Sur 11. It was totally functional until last night. I attempted to restart the Mac and also turned off/on the keyboard, turned off/on Bluetooth setting but it didnt help. Also Touch ID System Preferences are greyed out. El Capitan 10.11, High Sierra 10. On login I only see option to key the password. DisplayLink USB Graphics Software for Mac OS X and macOS. Choose Apple menu > System Settings (or System Preferences), click Users & Groups, then click the lock to make changes. When you turn the keyboard off, system settings disables Touch ID. Some users updating to 10.15 have found their DisplayLink devices have stopped working.While Touch ID is scanning, you shouldn't tap too quickly or move your finger around. Your finger should cover the Touch ID sensor completely.Make sure that your fingers and the Touch ID sensor are clean and dry.* Use a clean, lint-free cloth to wipe off any dirt or debris on the Touch ID sensor.Make sure that you have the latest version of macOS.
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